Last updated: August 1, 2026. This policy describes how Optisalt.us handles information when you visit the store, contact us, create an account, or place an order.
Information we collect
We collect information you provide, such as name, email, phone, billing and shipping address, account details, order contents, and support messages. We also receive technical data needed for security and site operation, such as IP address, device/browser data, cookies, and server logs. Payment card details are handled by the secure payment provider shown at checkout and are not stored in full by Optisalt.us.
How information is used
We use information to process payment and delivery, communicate about orders, provide support, prevent fraud, maintain the store, comply with legal obligations, and, with consent where required, measure site usage.
Service providers
Information is shared only as needed with providers that operate checkout, payment, hosting, email, fraud prevention, analytics, and shipping. We do not sell personal information. Google Analytics loads only after the visitor accepts analytics cookies through our consent notice.
Retention and choices
Order and transaction records are retained as required for tax, accounting, fraud prevention, and legal obligations. Account and support data are kept only as long as reasonably necessary. You may decline analytics cookies. To request access, correction, or deletion where applicable, contact us; some transaction records must be retained by law.
Security and contact
We use HTTPS and reasonable administrative and technical safeguards, but no internet system can guarantee absolute security. Privacy questions may be sent to consultant@optisalt.us or Optisalt, 3148 Marsala Drive, Pittsburg, CA 94565, USA.